St Regis
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General Information
Policies

Guarantee
Defects in materials and workmanship will be corrected without charge.

However, please be aware that even in the finest crystal, minor variations in clarity can occur. Occasional air bubbles, chill marks or flow lines are inevitable. Such minor variations are not considered defects.

Sizes & Weights
All sizes, capacities, dimensions, etching sizes and weights shown in this catalogue are approximate.

Minimum Quantities
Most items in our catalogue do not require any minimum quantity. However, some products have low minimums of 6, 12 or 24. For orders less than minimum quantity, $20.00 (c) run charge will apply.

Inventory Availability
While every effort is made to maintain all items in inventory, we cannot be held responsible if any item is unavailable.

Production Time
Normal production time is two weeks from approval of artwork or sample. For orders requiring Colourfill, please add 3 days.

Trademarks
All liability for the proper use of logos or trademarks rests with the customer. We assume no liability for trademark or copyright disputes. We reserve the right to photograph or show as samples, any item produced by us, without any liability as to trademark or artwork rights. All logos shown in this catalogue are for display purposes only. No endorsement of products should be implied.

Damages & Breakage
Each item will be carefully packed prior to shipment. However, due to the nature of the products, damage may still occur. All claims for damages must first be made with the carrier. Please notify our Customer Service department to arrange for replacements.

Cancellations
All costs incurred prior to order cancellation will be charged.

Returns
No return shipments will be accepted without prior approval. Merchandise approved for credit may be subject to a restocking fee.

Co-op Policy
Use End Quantity Pricing.
Use 2nd column quantities for minimum order.

Please supply 2 copies of the Catalogue or Brochure in which the items appear. St Regis must approve all Co-op programs in writing. Purchase orders must be marked “Co-op” to ensure correct billing.


 
 
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